Services

What we cover, in plain terms.

No bundles you don't need. Start with one service or hand us the whole stack — everything below can stand on its own.

Helpdesk support

Your team reaches an engineer directly for the day-to-day: locked accounts, broken printers, a laptop that won't connect to the Wi-Fi.

  • Direct line to a technician, not a ticket queue
  • Remote sessions for most issues, on-site when needed
  • New-hire and departure setup handled end to end

Monitoring & maintenance

Every server and workstation reports into our boards around the clock, so failing hardware and stalled backups get caught before they cost you a day.

  • 24/7 device and server monitoring
  • Patch management scheduled around your hours
  • Monthly health reports, not just an invoice

Cloud migration

Moving to Microsoft 365, switching hosting, or consolidating tools from a past acquisition — planned around the hours your business is actually closed.

  • Migration plan with a rollback option
  • Data mapped and verified before cutover
  • Staff walkthrough after the switch

Cybersecurity

Layered protection — endpoint defense, email filtering, and access controls — sized for a business your size, not a Fortune 500 checklist.

  • Endpoint protection on every managed device
  • Multi-factor authentication rolled out and enforced
  • Phishing-resistant sign-in for sensitive accounts

Backup & disaster recovery

Backups that are actually tested, so "the server's down" is a two-hour inconvenience instead of a two-week crisis.

  • Automated, verified backups on a schedule you approve
  • Recovery point and recovery time targets set in writing
  • Restore drills, not just a green checkmark

Procurement & setup

We source and configure hardware — laptops, firewalls, access points — before it reaches your team, so it's ready on day one.

  • Vendor sourcing at fair, transparent pricing
  • Pre-configured before it ships to your office
  • Asset tracking for everything we deploy
Not sure what you need

Tell us what's going wrong. We'll tell you what it actually takes to fix it.