Services

What we cover, in plain terms.

No bundles you don't need. Start with one service or hand us the whole stack — everything below can stand on its own.

Helpdesk support

Your team reaches an engineer directly for the day-to-day: locked accounts, broken printers, a laptop that won't connect to the Wi-Fi.

  • Direct line to a technician, not a ticket queue
  • Remote sessions for most issues, on-site when needed
  • New-hire and departure setup handled end to end

Monitoring & maintenance

Every server and workstation reports into our boards around the clock, so failing hardware and stalled backups get caught before they cost you a day.

  • 24/7 device and server monitoring
  • Patch management scheduled around your hours
  • Monthly health reports, not just an invoice

Cloud migration

Moving to Microsoft 365, switching hosting, or consolidating tools from a past acquisition — planned around the hours your business is actually closed.

  • Migration plan with a rollback option
  • Data mapped and verified before cutover
  • Staff walkthrough after the switch

Cybersecurity

Layered protection — endpoint defense, email filtering, and access controls — sized for a business your size, not a Fortune 500 checklist.

  • Endpoint protection on every managed device
  • Multi-factor authentication rolled out and enforced
  • Phishing-resistant sign-in for sensitive accounts

Backup & disaster recovery

Backups that are actually tested, so "the server's down" is a two-hour inconvenience instead of a two-week crisis.

  • Automated, verified backups on a schedule you approve
  • Recovery point and recovery time targets set in writing
  • Restore drills, not just a green checkmark

Procurement & setup

We source and configure hardware — laptops, firewalls, access points — before it reaches your team, so it's ready on day one.

  • Vendor sourcing at fair, transparent pricing
  • Pre-configured before it ships to your office
  • Asset tracking for everything we deploy

AI-era threat protection

Attackers have AI too — phishing is more convincing and attacks move faster than they used to. We help you keep pace, and make sure your own team isn't leaking data into AI tools along the way.

  • Phishing-resistant email filtering and staff training
  • Safeguards against company and client data leaking into public AI models
  • Continuous monitoring to catch unusual activity fast

Compliance & regulatory readiness

Healthcare, e-commerce, and other regulated businesses have real security requirements to meet — we help you get there and stay there.

  • Gap assessments against HIPAA, PCI-DSS, and similar frameworks
  • Documentation and controls insurers and auditors actually ask for
  • Ongoing upkeep, not just a one-time checklist
Not sure what you need

Tell us about your current setup. We'll tell you exactly what it would take to get it running right.